Archives: FAQs

Accessibility

Lighthouse ArtSpace San Antonio is accessible. The venue is accessed via an ADA-compliant ramp. Once inside the venue, there are no stairs or barriers to entry. ADA parking is available in front of the building.

Group Tickets

A group discount of 40% is available for groups of 10 and more. Please visit our group ticket page for pricing and availability. For groups larger than 50 people please email us at [email protected] Discount amount will be applied at checkout.

Peak & Off-Peak

This relates to pricing differences depending on date and time selected. Peak times are generally Thursday and Friday after 5 PM, all day Saturday, and Sunday until 7 PM. Off-Peak times are generally all day Monday and Tuesday, Wednesday, Thursday and Friday before 5 PM, and Sunday after 7 PM.

Ticket Prices

Peak VIP – $99.99 Premium – $64.99 Basic – $54.99 Child – $34.99 Off-Peak VIP – $79.99 Premium – $49.99 Basic – $39.99 Child – $29.99 All tickets are subject to a service fee of $6.99 on top of the above prices, as per our terms and conditions. Ticket prices are subject to change.

I have not received my tickets

If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received your tickets, you can use the “Ticket Resend” tool found HERE! If the “Ticket Resend” tool was not able to find your order, your original order email may have a typo in it. Please contact the box …

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Ticket Types

There are no refunds of tickets for the exhibit. Tickets are available online and directly at the box office on the day of the exhibit (subject to availability). VIP Tickets Include Priority access and admission Cushion rental Limited edition poster VIP souvenir laminate Flexibility to arrive +/- one hour of your time – subject to …

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Location & Parking

Making its mark in the heart of San Antonio LOCATION: The Immersive Van Gogh Exhibit will be located at 221 Burleson, San Antonio, Texas. Renowned for transforming venues into unforgettable art experiences, the Immersive Van Gogh Exhibit strives to highlight the unique architecture of its spaces while integrating influences from its history and community. Get …

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I want to change the name on my tickets

The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

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